Internet
Voice
Mobile
How do I know I am getting the full speed of my broadband?
Exit all running software. Go to the website http://www.speedtest.net/ and click on the “Flow server.” For the most accurate results ensure the speed test is performed over a wired connection as opposed to a wireless connection.
Can I get broadband for my business without having a phone line?
Yes! You can purchase our broadband service as a standalone product; however, you’ll get more value for money by choosing one of our product packages which include both broadband and voice.
What’s the benefit of choosing broadband that’s specifically designed for businesses?
Flow Business Broadband delivers better value for money for business customers, plus you receive business class support from our dedicated specialists so we can respond quickly to any issues that may arise. Flow Business Broadband delivers better value for money for business customers, plus you receive business class support from our dedicated specialists so we can respond quickly to any issues that may arise.
Which broadband plan is right for my business?
It depends on your specific business needs. Get in touch with us so we can provide the best options to support you and your business.
As a business, why should I choose this service when I can simply buy the consumer broadband and get great speeds and price?
Flow Business Broadband delivers better value for your money and you also receive small business support to respond quickly to any issues that may arise. Flow Business Broadband delivers better value for your money and you also receive small business support to respond quickly to any issues that may arise. Flow Business Broadband delivers better value for your money and you also receive small business support to respond quickly to any issues that may arise.
How can I manage my phone bill?
Our new plans provide greater value with more features at lower prices!
What call forwarding features are available with my Voice service?
Call Forwarding Unconditional – this allows you to forward all calls to a new number. Call Forwarding Busy – this allows you to set a rule to forward calls to a new number when you are already on a call. Call Forwarding No Answer – this allows you to set a rule to forward calls to a new number if you do not answer the call within a pre-set number of rings. Call Forwarding Selective – this allows you to set a rule to forward calls to a new number depending on the incoming caller ID, so that only specific numbers are forwarded.
Which voice product is right for my business?
It depends on your specific business needs. Get in touch with us so we can provide the best options to support you and your business.
How much do I pay for voice features such as voicemail, call waiting, call forwarding etc?
All our call features are free once you have a fixed voice service with Flow Business
How do I make it easier to collaborate?
Simplify communication within my small business and immediately improve the way you respond to customers.
Do I need a smartphone to use the plan?
No, the plan is available for use on all handsets. Customers wishing to use data will require a data-enabled handset.
Can I activate multiple roaming plans to cover different countries?
No. Only one roaming plan can be activated per number at a time.
What additional mobile services can I get for my small business?
Mobile data-only plans are also available for connectivity on-the-go!
Where can I roam?
We have global roaming partners to keep you connected when you travel in the Caribbean, Latin America, Europe and the rest of the world. Get in touch with us to learn more!
How do I ‘mobilize’ my workforce?
Simply choose a business plan that fits your needs and get in touch with us!
