Skip to main content
Pay bills, check invoices, and manage services online.
Check out eCare!

WEBSITE TERMS AND CONDITIONS

 

CONDITIONS OF USE

These Website Terms and Conditions (“Terms”) govern your use of the websites that Liberty Latin America and all its subsidiaries and affiliates (“LLA”) offers to visitors and all other interactive features and communications we provide in connection with such websites, however accessed or used, that we operate, make available now or in the future, produce, or maintain (collectively, the “Website”). Using the Website constitutes your acceptance of these Terms and your agreement to be legally bound by these Terms. If you do not agree to all of the Terms, you are not authorized to use the Website and you must immediately cease your use of the Website.

 

You must be an adult of legal age of majority in the state or territory of residence where you live to enter into the contract that is created by these Terms. You are legally and financially responsible for all of your acts and omissions while using or accessing the Website. You affirm that you have reached the legal age of majority, understand and accept these Terms. 

 

We reserve the right to change these Terms and will update the "Version" date at the bottom of these Terms when we make changes. Your continued use of the Website after the changes are posted or made available to you is deemed to be your acceptance of the changes made. We encourage you to review the Terms from time to time to ensure you understand the terms and conditions that apply to your access to, and use of, the Website. These Terms do not apply to any mobile, cable, internet, telephone or other telecommunication products or services provided by LLA affiliates to its residential, consumer, business or other customers (“LLA Services”) (including any websites, apps or mobile properties LLA offers to its customers to enable them to manage LLA Services) or any non-LLA site linked to the Website. 

 

USE OF THE WEBSITE

The material that appears on the Website is solely for informational purposes. We attempt to ensure that information on the Website is complete, accurate and current. Despite our efforts, the information on the Website may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness, accuracy, or currency of any information on the Website. Prior to making any decision based on the information that you have found on the Website; you should confirm the facts that are important to your decision independently. Use of the Website is limited to personal, noncommercial use only. We may, at our discretion, monitor your use of the Website, at any time, for compliance with these Terms. You shall not take any actions to alter or avoid any security or access controls or restrictions associated with the Website. 

 

PRIVACY

Website data collection and use is governed by our Website Privacy Policy which is incorporated into and is a part of these Terms. Please visit https://lla.com/website-privacy for more information. 

 

CONTENT; TRADEMARKS

LLA Content. The information and materials for view on or through the Website are the property of LLA or its licensors and are protected by copyright, trademark, and other intellectual property laws (“LLA Content”). LLA grants you a limited, revocable, non-exclusive, non-transferable license to access and view the LLA Content. Except for the limited licenses expressly granted to you in these Terms, LLA and its licensors reserve all rights and licenses in the Website and the LLA Content therein. You may not distribute copies of the LLA Content in any way (including by email or other electronic means), without the prior written permission of their owner. 

 

Trademarks. All LLA trademarks, service marks, trade names, logos or graphics appearing on the Website or in the LLA Content (including the names of any particular desktop or mobile apps) (collectively, the “Marks”) are owned by LLA or one of its licensors. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify the Marks without our prior written consent or the consent of the trademark owner (in the case of our licensors). 

 

SPECIAL NOTICES

LLA and its subsidiaries and/or affiliates have a no-tolerance policy regarding the use of the Marks, in metatags and/or hidden text. Specifically, the use of the Marks in metatags, page text, and/or hidden text, for purposes of gaining higher rankings from search engines may be trademark infringement or unfair competition. Linking to this website, any web page within this website, or the Materials is strictly prohibited, absent express written permission from LLA. Framing, inline linking, or other association of this Website, any page within this Website, or the Materials with links, advertisements and/or other information not originating from this Website, is expressly prohibited. 

 

RESTRICTIONS

Retention of Rights. You agree and acknowledge that the Website is licensed by LLA and not sold. LLA or its licensors retains all right, title, and interest in and to the Website, the LLA Content and other subject matter contained in or made available through the Website, and all related intellectual property rights. You obtain no rights in or to the Website under these Terms or any LLA Content or other subject matter made available through the Website. 

 

Restrictions. Without limitation, you agree not to use the Website, whether directly or indirectly: (i) for any activity that, in our sole discretion, adversely affects our network, or the ability of other people to use or enjoy the Website; (ii) to access, or attempt to access, without authority, the accounts of others, or penetrate, or attempt to penetrate, security measures of our system; (iii) for any unlawful purpose, including (without limitation) the violation of relevant copyright; (iv) to distribute unsolicited bulk or commercial messages, commonly known as “spam;” or (v) to impersonate another user, or engage in phishing or any other fraudulent activity. In addition, you shall not (i) reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, create derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit any LLA Content or other portion of the Website; (ii) circumvent any user limits or other timing, use or functionality restrictions built into the Website; (iii) use any robot, spider, scraper, or other automated means to access the Website for any purpose without our prior written consent; (iv) engage in the systematic retrieval of data or other content from the Website to compile any databases without our prior written consent; (v) remove any proprietary notices, labels, copyright or Marks from the Website; (vi) capture, rip, download, frame or mirror any content forming part of the Website; or (vii) access the Website in order to (1) build a competitive product or Website, or (2) copy any ideas, features, functions or graphics of the Website. 

 

Violation of the Restrictions. You also agree that your use of the Website is your sole responsibility and subject to all applicable laws and regulations. We, or any of our licensees, may prosecute you and other responsible parties in the event that the Website is used for any unlawful purpose. In accordance with the Indemnification section below, you agree to indemnify us in the event of any such violation by you or anyone using the Website on your device. 

 

DISCLOSURE OF MESSAGING/ COMMUNICATIONS

You are solely responsible for any information you submit or post through the Website. By using the Website, you agree not to submit, post or transmit any defamatory, abusive, obscene, threatening, illegal and/or any other material that violates these Terms. We reserve the right (but assume no obligation) to monitor, remove, move or edit any communication that we deem unacceptable or inappropriate, whether for legal or other reasons, that comes to our attention. We will comply with all legal requirements regarding disclosure of communications or postings to third parties through the Website, including to law enforcement agencies as well as parties to civil lawsuits. 

 

FEEDBACK

LLA welcomes your comments about the Website as well as our Products or other offerings. However, any communication you send to LLA will be deemed submitted on a non-confidential basis and will become the exclusive property of LLA. LLA may reproduce, use, publish, modify, publish, distribute or otherwise use these communications in any way and for any purpose. Any use LLA makes of such communications shall not entail any liability or obligation for the user. These uses may include, for example, the use of the content of such communications, including the works, trademarks or names, ideas, inventions, concepts, techniques or know-how disclosed on the Website for any purpose, without any obligation to compensate the author of such communications and without any liability to that person. 

 

SUSPENSION AND TERMINATION

We may suspend your use of the Website at any time, for any reason or for no reason, with or without prior notice. LLA also reserves the right to terminate your use of the Website if: (a) you fail to fully comply with any of the provisions of the Terms, or any other provisions, agreements or policies that apply to the Website and its use; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause financial loss or legal liability for you, our users, or us. 

 

INDEMNIFICATION

You agree to indemnify, defend and hold LLA (including its parents, subsidiaries, affiliates, officers, directors, employees, agents, licensors, licensees, suppliers, etc.) harmless from all claims, losses, costs, damages and expenses (including attorneys’ fees) resulting from any violation of these Terms or unauthorized use of the Website. Your indemnification obligation will survive the termination of these Terms. We reserve the right to assume the exclusive defense and control of any matter relating to these Terms, subject to indemnification by you, and you agree to cooperate with LLA in our defense.

 

DISCLAIMER OF WARRANTIES AND LIABILITY

YOU AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED AS IS, WITH ALL FAULTS, AND AS AVAILABLE. UNDER NO CIRCUMSTANCES WILL LLA (INCLUDING ITS PARENTS, SUBSIDIARIES AND/OR AFFILIATES) OR ITS LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES CAUSED BY THE USE OR MISUSE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, LIABILITY FOR DAMAGES, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR SIMILAR DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF THE FORM OR CAUSE OF ACTION, INCLUDING, BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, AND OTHER ACTIONS FOR DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. YOU AGREE THAT THE LIABILITY, IF ANY, OF LLA (INCLUDING ITS PARENTS, SUBSIDIARIES AND/OR AFFILIATES) AND ITS LICENSORS ARISING OUT OF ANY TYPE OF CAUSE OF ACTION IN ANY WAY RELATING TO THE WEBSITE SHALL NOT EXCEED ONE DOLLAR ($1.00). 

 

MISCELLANEOUS MATTERS

Disputes. Unless prohibited by applicable laws, regulations or rules, you agree that any disputes will be brought only in jurisdictions where LLA operates and such disputes will be interpreted in accordance with the local applicable laws. If any part of these Terms is found to be unenforceable, that part will be construed in accordance with applicable law to the fullest extent possible to reflect the original intentions of the parties and the remaining provisions will remain in effect. 

 

Third-Party Beneficiaries. You acknowledge and agree that each parent, subsidiary or affiliate of LLA shall be a third-party beneficiary to these Terms and that these other companies shall be entitled to directly enforce and rely upon, any provision of these Terms which confers a benefit on (or rights in favor of them). No other person or entity shall be deemed a third-party beneficiary. 

 

Notice. If you wish to contact us in writing, or if any condition in the Terms requires you to give us notice in writing, you can send this to us by e-mail at [email protected]

 

LINKS

Periodically, LLA may establish links from this website to one or more external web sites (the "Linked Sites"). These links are provided for your convenience only. In addition, certain Linked Sites, approved by LLA, may provide links to this website. Such links should not be deemed to imply that LLA endorses the Linked Sites, or any content therein. LLA does not endorse, and is not responsible or liable for, any Linked Sites, or any content, advertising, products, or other materials on or available from such Linked Sites, whether or not LLA is affiliated with the sponsors of such sites. Access to any Linked Sites is at your own risk. IT IS YOUR RESPONSIBILITY TO TAKE PRECAUTIONS TO PROTECT YOURSELF FROM TROJAN HORSES, VIRUSES, WORMS, AND OTHER ITEMS OF A DESTRUCTIVE NATURE. LLA will have no liability arising out of, or related to, such Linked Sites, and/or their content, or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Linked Site. 

 

Version – March 2023.

LET'S CONNECT!

message

GET IN TOUCH

Got a comment or

question? Get in touch here

CONTACT US
SPEAK WITH A SPECIALIST

SPEAK WITH A SPECIALIST

Our business specialists are standing by, ready to support, 24/7 when calling from one of our markets please dial:
1-800-744-0222

CALL NOW
SPEAK WITH A SALES REP.

SPEAK WITH A SALES REP.

Call us now and order the

best service for your

business:

1-800-804-2994

CALL NOW