Internet
Voice
Mobile
Can I get broadband for my business without having a phone line?
Yes! You can purchase our broadband service as a standalone product; however, you’ll get more value for money by choosing one of our product packages which include both broadband and voice.
How do I know I am getting the full speed of my broadband?
Exit all running software. Go to the website http://www.speedtest.net/ and click on the “Flow server.” For the most accurate results ensure the speed test is performed over a wired connection as opposed to a wireless connection.
As a business, why should I choose this service when I can simply buy consumer broadband and get great speeds and prices?
Flow Business Broadband delivers better value for your money and you also receive small business support to respond quickly to any issues that may arise.
Which broadband plan is right for my business?
It depends on your specific business needs. Get in touch with us so we can provide the best options to support you and your business.
What’s the benefit of choosing broadband that’s specifically-designed for businesses?
Flow Business Broadband delivers better value for money for business customers, plus you receive business class support from our dedicated specialists, so we can respond quickly to any issues that may arise.
What call forwarding features are available with my Voice service?
Call Forwarding Unconditional – this allows you to forward all calls to a new number. Call Forwarding Busy – this allows you to set a rule to forward calls to a new number when you are already on a call. Call Forwarding No Answer – this allows you to set a rule to forward calls to a new number if you do not answer the call within a pre-set number of rings. Call Forwarding Selective – this allows you to set a rule to forward calls to a new number depending on the incoming caller ID, so that only specific numbers are forwarded.
How can I manage my phone bill?
Our new plans provide greater value with more features at lower prices!
How do I make it easier to collaborate?
Simplify communication within my small business and immediately improve the way you respond to customers.
How much do I pay for voice features such as voicemail, call waiting, call forwarding etc.?
All our call features are free once you have a fixed voice service with Flow Business
Which voice product is right for my business?
It depends on your specific business needs. Get in touch with us so we can provide the best options to support you and your business.
Can I activate multiple roaming plans to cover different countries?
No. Only one roaming plan can be activated per number at a time.
Do I need a smartphone to use the plan?
No, the plan is available for use on all handsets. Customers wishing to use data will require a data-enabled handset.
Mobile - How do I ‘mobilize’ my workforce?
Simply choose a business plan that fits your needs and get in touch with us!
Where can I roam?
We have global roaming partners to keep you connected when you travel in the Caribbean, Latin America, Europe and the rest of the world. Get in touch with us to learn more!
What additional mobile services can I get for my small business?
Mobile data-only plans are also available for connectivity on-the-go!
