FREQUENTLY ASKED QUESTIONS
Why am I being charged ANG 8 on my invoices?
If you are still receiving your invoices through the conventional postal office, an additional ANG 8 will be charged to your account. If you don’t want to pay for the additional invoice charge, you can sign up for miKuenta and you will receive your invoices through e-mail with no additional charges added. Signing up for miKuenta is free of charge.
I have a data plan or a bundle with data, but I cannot use my data.
Please check if your APN settings in your device is correct. APN should be ‘Premium’.
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