INTERNET
VOICE
As a business, why should I choose this service when I can simply buy consumer Internet and get great speeds and prices?
Having Internet from Flow Business means you not only get a value-for-money business Internet service. You also get access to our new, digital tools - our Smart Solutions - to grow your business online. We'll build your website, enable your digital marketing and more. Plus, business-class support, giving you help when you need it. Available via a dedicated, business-only 24/7 phone number, as well as live chat via our new eCare portal.
Which Internet plan or speed is right for my business?
It depends on your specific business needs, as we know every business is unique. Get in touch with us so we can provide the best options and the latest special offers to support you and your business
Can I get Internet for my business without having a phone line?
Yes! You can purchase our Internet service as a standalone product.
How can I check the speed from my Internet service?
You can use an online checker. Close all of your apps, and, in your browser, go to http://www.speedtest.net/ and click on the “Flow server.” For the most accurate results, it's better to do the speed test over a wired connection, as opposed to on wi-fi.
How much do I pay for Voice features such as voicemail, call waiting, or call forwarding?
Simply check your monthly bill via your eCare portal. If you need help understanding your bill, please get in touch.
Which Voice product is right for my business?
It depends on your specific business needs, as no two businesses are the same. Get in touch with us so we can provide the best options and our latest special offers to support you and your busin
What call forwarding features are available with my Voice service?
Call Forwarding Unconditional – this allows you to forward all calls to a new number. Call Forwarding Busy – this allows you to set a rule to forward calls to a new number when you are already on a call. Call Forwarding No Answer – this allows you to set a rule to forward calls to a new number if you do not answer the call within a pre-set number of rings. Call Forwarding Selective – this allows you to set a rule to forward calls to a new number depending on the incoming caller ID, so that only specific numbers are forwarded.
