Understanding your bill shouldn't be complicated. That's why we’ve upgraded your bill format to make it clearer and easier for you to understand.
Give us a call at 1-800-744-2994 and we will be happy to assist.
If you make a mistake entering the number and the payment transaction is completed, you should contact Customer Care at 1-800-744-2994, and we will be happy to assist.
Give us a call at 1-800-744-2994 or visit any of convenient retail locations and we'll be happy to assist.
If you have just signed up for a new service, you will have a partial month charge for your services from the date you joined us up to the date of your first bill.
The time for your payment to be received by Flow depends on where and how you made the payment. Here are some examples:
- Surepay: 8 working hours
- Royal Bank of Canada: 24 to 72 working hours
- Bank of Nova Scotia: 24 to 72 working hours
- Post Offices: within 8 working hours
- Flow stores: within 8 working hours
- E-account/e-services: within 1 working hour.
NEED TECHNICAL SUPPORT? CALL OUR EXPERTS.
Our business specialists are ready to help you
choose the best options for your business.