Watch our simple video that provides step-by-step instructions on how to set up your Easy IVR – one of the features that comes with your Voice Mobility or Voice Collaboration products.
CWB Communicator for mobile is like having your desk phone on your mobile and so much more. You can make and receive calls, hold calls, transfer calls and make three-way calls. You can even push or pull calls over to your phone from other capable devices. Check out the Business Voice CWB Communicator Mobile App User Guide to learn all about the functionality included with this feature included in your Voice Mobility or Voice Collaboration product.
CommPortal is the web portal used to configure the features on your Voice Mobility or Voice Collaboration product – it is like your “mission control” or dashboard for the majority of your phone features. With CommPortal, you can:
Check out the Business Voice CWB Communicator Mobile App User Guide, which includes simple instructions to help you set up the CWB Communicator App and gives you an overview of all the amazing functionality included with CWB Communicator.
- Call Forwarding Unconditional – this allows you to forward all calls to a new number.
- Call Forwarding Busy – this allows you to set a rule to forward calls to a new number when you are already on a call.
- Call Forwarding No Answer – this allows you to set a rule to forward calls to a new number if you do not answer the call within a pre-set number of rings.
- Call Forwarding Selective – this allows you to set a rule to forward calls to a new number depending on the incoming caller ID, so that only specific numbers are for
You may purchase a maximum of 16 business voice lines with our Voice Mobility or Voice Collaboration products. If you require more than 16 voice lines to meet the needs of your business, one of our sales representatives can work with you to design a solution that works for you.
Voice Mobility provides advanced voice features plus a mobile app that allows you to take calls away from your desk phone, like on your mobile phone or computer.
Voice Collaboration has all the features of Voice Mobility and provides a conference bridge where you can invite callers to join a conference call, with the option to give each of your employees a dedicated conferencing line.
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