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OPTIMIZE AND CUSTOMIZE YOUR BUSINESS.

Choose from the best in broadband, voice, mobile and video services.

THE BEST MOBILE PLANS TO KEEP YOU CONNECTED ON THE GO.

THE BEST MOBILE PLANS TO KEEP YOU CONNECTED ON THE GO.

Mobile Starter

Stay connected to all your employees with a crisp signal on the best network to stay on top of your business.

6 GB
of Data
7500
Local On-Net Minutes
700
Local Off Net Minutes International Minutes
2500
Local SMS (On-Net/Off-Net)
Unlimited
WhatsApp (Text) Messaging*

Mobile Plus

Keep in touch with customers, employees or partners, whether local or international.

12 GB
of Data
7500
Local On-Net Minutes
1050
Local Off Net Minutes International Minutes
2500
Local SMS (On-Net/Off-Net)
Unlimited
WhatsApp (Text) Messaging*

Mobile Max

Collaborate instantly with your clients through presentations, emails and applications on the go.

18 GB
of Data
7500
Local On-Net Minutes
1300
Local Off Net Minutes International Minutes
2500
Local SMS (On-Net/Off-Net)
Unlimited
WhatsApp (Text) Messaging*

Mobile Elite

Make international calls, design presentations and run cloud-based apps, all at the same time without interruption.

30 GB
of Data
7500
Local On-Net Minutes
1400
Local Off Net Minutes International Minutes
2500
Local SMS (On-Net/Off-Net)
Unlimited
WhatsApp (Text) Messaging*

We’re here to help. Take a quick look at some of the most common questions and answers.

Promotions

2019 Mobile promotion

PROMOTION RULES

  1. The promotion begins on November 25th, 2019 and ends on December 31st 2019. Prize winners will be selected at random and prizes assigned on the following dates:
  2. November 29th, December 6th, 13th, 20th
  3. This promotion is open to new Flow Business mobile customers who are legal residents of Barbados and aged eighteen (18) years or older. By entering this promotion participant warrant and represent that they are legal residents of Barbados aged eighteen (18) or older. In the event that this warranty and representation proves to be false any prize(s) will be forfeited.
  4. The entire promotion will run for five (5) weeks with four (4) prize draws. The following prizes will be on offer each week from November 15th
  5. Assorted C&W promo items (mugs, executive pens, sun shades, water bottles) and a grand prize of six months’ free service on the package purchased for up to two (2) lines.
  6. The prize draws will take place as per the schedule below. Entries received up to the closing dates will be included in the prize draws.

    Prize Draw Dates

    November 29th
    December 6th, 13th, 20th

  7. Participants can enter the promotion and the prize draws as follows:
    1. a. Sign up! For any Flow Business Mobile Package. Note that the purchase of any Bolt-ons whether as a standalone or as a part of any bundled product does not qualify for the campaign.
    2. b. The product activated should not have been on the account within the last 6 months.
    3. c. Customers migrating from legacy products, upgrading or downgrading to new products will not qualify.

    Prizes will be drawn on identified dates and all entries from the start of the promotion will be rolled over into subsequent prize draw(s), with a new winner being selected each time.

  8. To be eligible to win, participants’ accounts must be active and in good standing (i.e., no outstanding bills) at the time of the prize draw. In order to claim a prize, the potential winner must also present a valid, legal form of photo identification (e.g. drivers licence, passport, voter’s identification card). Existing customers will also be required to bring a recent phone/service bill (i.e. from within the last 3 months) identifying them as the contracted subscriber, as well as a valid photo identification. If the service is not in the name of the potential winner, that person will be required to bring a signed letter of permission and a copy of valid photo identification from the contracted subscriber. Failure to satisfy any of those requirements will result in any potential prizes being forfeited.
  9. An electronic database will be used to randomly select the potential prize winner(s) from among all eligible entries. Potential winners who are deemed to be eligible as per the other criteria in these promotion rules (e.g. their accounts are in good standing) will be contacted by a FLOW agent.
  10. FLOW standard terms and conditions also apply.
  11. FLOW employees, authorised agents, marketing agencies, contractors, business partners and associates, and their employees, and the employees and agents of sponsors of the promotion; and the immediate families of all such persons or groups are not eligible to participate in this promotion.
  12. By participating in this promotion, the winners agree to allow FLOW to use their name, image, likeness and/or voice in any media whatsoever including press, print, radio and television, for the purpose of advertising, trade or promotion without any further compensation whatsoever being due or payable to such winners by FLOW, its parent company or any of its affiliated companies.
  13. If a potential prize winner cannot be contacted, or if the potential winner does not claim his/her prize, or if he/she is found to be ineligible, or if he/she does not correctly answer the skill-based question, or if he/she cannot or does not comply with these Rules, that potential winner will be disqualified and an alternate potential winner may be selected at FLOW's sole discretion.
  14. Prizes are not transferable and may neither be exchanged nor redeemed for cash.
  15. In order to claim and receive a prize, the potential winner may be required to sign FLOW’s Liability Release. Failure or inability to sign that release will result in the potential winner being disqualified and an alternate winner selected at FLOW’s sole discretion.
  16. FLOW reserves the right to modify, suspend, cancel, or terminate this promotion within its sole discretion and reserves the right to disqualify any entrant in its sole discretion.
  17. FLOW reserves the right to substitute published prizes with any other prize, in the event of stock shortages. A monetary value in lieu of prizes is not allowed.
  18. By entering or participating in this promotion participants agree to be bound by these promotion rules. The decisions of FLOW are final in all matters related to the promotion and no correspondence will be entered into thereon.
  19. A claim to a prize may be forfeited for any of the following reasons:
    1. Where the potential winner is contacted by telephone and the telephone rings without an answer for up to one minute, is busy after five (5) tries or goes directly to voicemail.
    2. The potential winner fails to produce a valid form of identification.
    3. The potential winner is not a legal resident of Barbados and aged eighteen (18) or older.
    4. The potential winner does not agree to participate in FLOW’s advertising and public relations campaign, whether in electronic, print or other media or refuses to sign FLOW’s Liability Release Form.
    5. The potential winner does not claim his prize within seven (7) days of notification by FLOW. Prizes not claimed within this period will be forfeited and may be put into subsequent prize draws.
    6. The potential winner’s FLOW account is not active or in good standing.
    7. The potential winner cannot or does not agree to comply with these rules.

WITH US, YOU ALWAYS GET MORE.

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MORE VALUE FOR YOUR MONEY

With Flow Business, your money goes further. Get everything you need to grow while staying on budget.

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FAST AND RELIABLE BROADBAND

Our network brings your business the same speed and reliability you get on your mobile. Rest assured you’ll always be connected.

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UNLIMITED LANDLINE‑TO‑LANDLINE CALLS

Unlimited landline-to-landline means your business will always be connected. Keep growing with Flow Business voice services.

FREQUENTLY ASKED QUESTIONS

We’re here to help. Take a quick look at some of the most common questions and answers.

Mobile

How do I ‘mobilize’ my workforce?

Simply choose a business plan that fits your needs and get in touch with us! 

Where can I roam?

We have global roaming partners to keep you connected when you travel in the Caribbean, Latin America, Europe and the rest of the world. Get in touch with us to learn more!

What additional mobile services can I get for my small business?

Mobile data-only plans are also available for connectivity on-the-go!

Roaming

What are the new FLOW Business Roam plans?

In August 2018, Cable & Wireless launched four new 30-day post-paid roaming plans for corporate mobile customers travelling to over 30 destinations. The plans offered in-plan data of up to 2GBs, a 25% discount with a 12-month contract and one easy out-of-plan rate for data, calls and SMS.

What is the duration of the new Roaming plans?
Thirty (30) days either with or without a 12-month contract.
What are the benefits of taking a 12-month contract?

Customers who travel frequently during the year can benefit from a 12-month contract by receiving a 25% discount off the plan charge.

How are the minutes charged?

All minutes will be charged on a per-minute basis.

When should I activate the plan?

The plan should be activated 24 hours before use. The request should be made between the hours of 8am and 4:30pm, Monday to Friday by emailing or calling your Account Manager. You can also call 1-800-744-2994

Do I need a smartphone to use the plan?

No, the plan is available for use on all handsets. Customers wishing to use data will require a data-enabled handset.

Will incoming calls or incoming SMS messages incur a charge?

No. Incoming calls and text messages are FREE.

What happens if I travel without a roaming plan?

Customers will be charged at the standard retail roaming rates. Click here for details

Will these plans roll over?
Unused allowances expire at the end of each billing period or at the end of 30 days for a single-use purchase.
Can I have two plans in the same period?

Customers can change plans during the 30-day period, however, you cannot have the same plan twice within the same 30-day period. Please note the plan charges are for the full 30 days.

Are these plans prorated?

No. Plan benefits will be given in full on the activation date until the next bill cycle.

Can I have a roaming plan with no data and use the flat out-of-plan rate?
No. Out-of-bundle rates are only activated when a Business Roam plan is selected.
What if I’m travelling to another country not covered by this plan?
Customers can activate a global roaming data plan which are available in 25MB, 50MB, 100MB or a combination of all three plans totalling 175MB of data. Please contact your account manager for details and to activate.
What countries are covered under the UK?
UK includes England, Scotland, Wales and Northern Ireland.
Can I activate multiple roaming plans to cover different countries?
No. Only one roaming plan can be activated per number at a time.
What options are available for these roaming plans?

Customers can choose from four 30-day post-paid roaming plans either with or without a contract. See information contained in "Table" below:

Business Roam – No Contract Data BBD VAT IN
Business Roam 500 500MB $85.00
Business Roam 1GB 1GB $170.00
Business Roam 1.5GB 1.5GB $255.00
Business Roam 2GB 2GB $335.00
Business Roam – 12 Month Contract Data BBD VAT IN
Business Roam 500 500MB $63.75
Business Roam 1GB 1GB $127.50
Business Roam 1.5GB 1.5GB $191.25
Business Roam 2GB 2GB $251.25
What are the 'out-of-plan' rates?

Customers will enjoy one easy rate of $0.50 per minute VAT inclusive and all incoming calls are FREE! See information contained in 'Table below:

Out of Bundle BBD Vat Inc
Receive a call $0.50
Call to Country Visited $0.50
Call Home $0.50
Call any LIME or Follow Mobile Country $0.50
Call Another Country $0.50
Send SMS Anywhere $0.50
Roaming Data Usage $0.50

*Note: Flow Caribbean SMS billed at local rate.

Where can a customer travel and call with these plans?

These plans can be used in over 30 destinations. See information contained below:

  • Anguilla
  • Antigua
  • Bahamas
  • Barbados
  • Bermuda
  • Bonaire (N. Antilles)
  • British Virgin Islands
  • Canada
  • Cayman Islands
  • Curacao (N. Antilles)
  • Dominica
  • Dutch St. Maarten (N. Antilles)
  • French Guyana (French W.I.)
  • French St. Martin
  • Grenada
  • Guadeloupe (French W.I.)
  • Guyana
  • Jamaica
  • Martinique (French W.I.)
  • Montserrat
  • Panama
  • Saba (N. Antilles)
  • St. Kitts
  • St. Lucia
  • St. Vincent
  • St. Barthelemy (French W.I.)
  • St. Eustatius (N. Antilles)
  • Suriname
  • Trinidad
  • Turks
  • UK
  • USA
  • Puerto Rico
  • Virgin Islands
Are there any bundle minutes or SMS included in the plan?

No. All outgoing calls and SMS will be charged at the rate set in the 'Table' below:

Out of Bundle BBD Vat Inc
Receive a call $0.50
Call to Country Visited $0.50
Call Home $0.50
Call any LIME or Follow Mobile Country $0.50
Call Another Country $0.50
Send SMS Anywhere $0.50
Roaming Data Usage $0.50
What happens after the bundle data is used?

After all the plan’s data has been used, customers will be billed at the rates set in the table below.

Out of Bundle BBD Vat Inc
Receive a call $0.50
Call to Country Visited $0.50
Call Home $0.50
Call any LIME or Follow Mobile Country $0.50
Call Another Country $0.50
Send SMS Anywhere $0.50
Roaming Data Usage $0.50

*Note: Flow Caribbean SMS billed at local rate.

Promotions

2019 Mobile promotion

PROMOTION RULES

  1. The promotion begins on November 25th, 2019 and ends on December 31st 2019. Prize winners will be selected at random and prizes assigned on the following dates:
  2. November 29th, December 6th, 13th, 20th
  3. This promotion is open to new Flow Business mobile customers who are legal residents of Barbados and aged eighteen (18) years or older. By entering this promotion participant warrant and represent that they are legal residents of Barbados aged eighteen (18) or older. In the event that this warranty and representation proves to be false any prize(s) will be forfeited.
  4. The entire promotion will run for five (5) weeks with four (4) prize draws. The following prizes will be on offer each week from November 15th
  5. Assorted C&W promo items (mugs, executive pens, sun shades, water bottles) and a grand prize of six months’ free service on the package purchased for up to two (2) lines.
  6. The prize draws will take place as per the schedule below. Entries received up to the closing dates will be included in the prize draws.

    Prize Draw Dates

    November 29th
    December 6th, 13th, 20th

  7. Participants can enter the promotion and the prize draws as follows:
    1. a. Sign up! For any Flow Business Mobile Package. Note that the purchase of any Bolt-ons whether as a standalone or as a part of any bundled product does not qualify for the campaign.
    2. b. The product activated should not have been on the account within the last 6 months.
    3. c. Customers migrating from legacy products, upgrading or downgrading to new products will not qualify.

    Prizes will be drawn on identified dates and all entries from the start of the promotion will be rolled over into subsequent prize draw(s), with a new winner being selected each time.

  8. To be eligible to win, participants’ accounts must be active and in good standing (i.e., no outstanding bills) at the time of the prize draw. In order to claim a prize, the potential winner must also present a valid, legal form of photo identification (e.g. drivers licence, passport, voter’s identification card). Existing customers will also be required to bring a recent phone/service bill (i.e. from within the last 3 months) identifying them as the contracted subscriber, as well as a valid photo identification. If the service is not in the name of the potential winner, that person will be required to bring a signed letter of permission and a copy of valid photo identification from the contracted subscriber. Failure to satisfy any of those requirements will result in any potential prizes being forfeited.
  9. An electronic database will be used to randomly select the potential prize winner(s) from among all eligible entries. Potential winners who are deemed to be eligible as per the other criteria in these promotion rules (e.g. their accounts are in good standing) will be contacted by a FLOW agent.
  10. FLOW standard terms and conditions also apply.
  11. FLOW employees, authorised agents, marketing agencies, contractors, business partners and associates, and their employees, and the employees and agents of sponsors of the promotion; and the immediate families of all such persons or groups are not eligible to participate in this promotion.
  12. By participating in this promotion, the winners agree to allow FLOW to use their name, image, likeness and/or voice in any media whatsoever including press, print, radio and television, for the purpose of advertising, trade or promotion without any further compensation whatsoever being due or payable to such winners by FLOW, its parent company or any of its affiliated companies.
  13. If a potential prize winner cannot be contacted, or if the potential winner does not claim his/her prize, or if he/she is found to be ineligible, or if he/she does not correctly answer the skill-based question, or if he/she cannot or does not comply with these Rules, that potential winner will be disqualified and an alternate potential winner may be selected at FLOW's sole discretion.
  14. Prizes are not transferable and may neither be exchanged nor redeemed for cash.
  15. In order to claim and receive a prize, the potential winner may be required to sign FLOW’s Liability Release. Failure or inability to sign that release will result in the potential winner being disqualified and an alternate winner selected at FLOW’s sole discretion.
  16. FLOW reserves the right to modify, suspend, cancel, or terminate this promotion within its sole discretion and reserves the right to disqualify any entrant in its sole discretion.
  17. FLOW reserves the right to substitute published prizes with any other prize, in the event of stock shortages. A monetary value in lieu of prizes is not allowed.
  18. By entering or participating in this promotion participants agree to be bound by these promotion rules. The decisions of FLOW are final in all matters related to the promotion and no correspondence will be entered into thereon.
  19. A claim to a prize may be forfeited for any of the following reasons:
    1. Where the potential winner is contacted by telephone and the telephone rings without an answer for up to one minute, is busy after five (5) tries or goes directly to voicemail.
    2. The potential winner fails to produce a valid form of identification.
    3. The potential winner is not a legal resident of Barbados and aged eighteen (18) or older.
    4. The potential winner does not agree to participate in FLOW’s advertising and public relations campaign, whether in electronic, print or other media or refuses to sign FLOW’s Liability Release Form.
    5. The potential winner does not claim his prize within seven (7) days of notification by FLOW. Prizes not claimed within this period will be forfeited and may be put into subsequent prize draws.
    6. The potential winner’s FLOW account is not active or in good standing.
    7. The potential winner cannot or does not agree to comply with these rules.

NEED TECHNICAL SUPPORT? CALL OUR EXPERTS.

1-800-744-2994

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choose the best options for your business.

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